Where it started
When CEO and Founder, Milan Mazić, launched Zicam in 1996 it was because he cared about people. He saw his business connections and their livelihoods at risk from insufficient security and poor protection. Low quality CCTV, ineffective fire systems and old-fashioned burglar alarms were widespread. So he decided to change it.
Based on his ability to form enduring client relationships and an uncompromising approach to quality and excellence, he gathered a team of like-minded people together and created Zicam.
Over two decades later and with customers across the UK and Ireland, we have gone from strength to strength. We’re proud to be serving new and current customers with high quality security systems and cutting-edge technology – protecting their people, places, and assets 24/7, 365 days a year.
Our Mission Statement
To be the global leaders of innovative and bespoke security protection – keeping societies safe.
Core values and Culture
- Leadership – from small acorns mighty Oaks trees grow
- Leaders of Zicam behave as role models of desired behaviours. managers model the behaviour we want to see from others including respect, professionalism and knowledge sharing.
- Integrity – the seed for achievement is the principle that never fails
- Passionate – Our passions as the winds that propel our vessels
- Professionalism – Believe passionately in what you do, and never knowingly compromise your standards and valuesReputation – Zicam is synonymous with quality, trust, accountability, people and processes are second to none
- Quality & Service – Everything we do is in service to our clients. Putting clients’ best interests first has become a cliche, but it is something Zicam is committed to.
Connections that count
Our relationships with our customers last for decades, not days, because each member of our team is absolutely dedicated to providing excellent service. A security system is a big investment, so we take the time to get to know you and your business. There’s no ready-made security and protection system because each business is different. As a Zicam customer you benefit from a bespoke security system that is exclusively designed for your needs.
From a single premises business to a multi-site corporation, each one of our customers is treated with the same level of attention and service throughout our relationship.
Trust earns loyalty
When we have a deep understanding of a customer’s business, including how it operates and what its daily activities are, then the security system we design for them absolutely meets their requirements. In 2021 we were pleased to be able to strengthen an already successful five-year relationship with Sunseeker. We’ve built trust with Sunseeker over the years and that’s why they commissioned us to install a full turnkey security solution, including perimeter protection and a comprehensive service package.
We promise that when you work with Zicam you work with professional, honest people. From first contact through to installation and on to service and maintenance, we guarantee that we will always pick up the phone and will always be happy to offer expert advice about smart fire and security systems.
We are proud to be service members of the BMRA
“The initial advice from risk audits, equipment, installation and after sales care, commissioning and training were all excellent and we now have a safe and secure business.”
Property Director, Carebase
“Impressive and highly recommendable.”
CEO of the Non-League
This is us. Meet the Team.
CEO & Founder
Milan started the business in 1996 with the tenacity and vision that has seen the business grow year on year. As CEO he is responsible for the overall operations of the company, governing our direction. He is the final decision maker for all top-level corporate decisions.
Dave started at Zicam in 2008 before progressing through the ranks to M.D. He can still talk to you about the best CCTV options for your business, but is also now busy overseeing our commercial activities, surveys and design, major tenders, and business development.
Director & Office Manager
We welcomed Donna to Zicam in September 2020. As Office Manager, she’s the contact person for all of our employees and sub-contractors across every area of the business. As Director, Donna also works closely with Dave, supporting the day-to-day running of Zicam.
Sophie has supported the planning, scheduling, and deployment of engineers to customer sites since she started in 2018. She also employs her organisational skills to manage our suppliers and sub-contractors. NEBOSH qualified, she is responsible for processing our risk assessment method statements.
If you’re already a Zicam customer then you will have spoken to Elaine on several occasions. Since 2013, Elaine has been responsible for calling customers and booking in their security system services. She also provides excellent support for office administration and reception.
Parminder joined the Zicam team in November 2020 having previously worked for over 10 years for West Midlands Police. Her current role is generating customer quotes and supporting the coordination of our engineers. We’ll be tapping in to her extensive skills as her role develops.
Tom is an expert on CCTV, access control, intruder systems, and life safety systems. If you’re a new customer of ours, it’s likely he or Andy will be advising you on the best system for your business. He’ll then prepare the quote and specifications, making sure your specific requirements are implemented.