Zicam Systems Group Ltd installed a bespoke multi layered solution including an Intruder Alarm, Internal and external Hanwha CCTV system supplemented with Paxton Access Control to maintain secure entry and egress of the building. Zicam Systems Group Ltd embraced a culture of continuous improvement by actively seeking feedback from the School and implementing innovative solutions. This included exploring advancements in technology, enhancing training programs, and conducting regular security audits to identify opportunities for optimization. Through effective mobilization and management strategies, Zicam Systems Group Ltd successfully provided comprehensive security services for the School. The contract mobilization phase ensured a seamless transition, while the management phase focused on delivering high-quality services, monitoring performance, and fostering continuous improvement. The collaboration between Zicam Systems Group Ltd and the School resulted in a safer and secure environment, ultimately enhancing the overall educational experience for students and staff. Quality procedures: Our Project Manager conducted internal audits. External auditors also audited works ensuring compliance alongside NSI and client requirements. All service documents were recorded electronically reducing scope of error on handwritten forms. On completion, we issued satisfaction surveys, using the feedback to gain a clear understanding of needs, and driving improvement. Every action on the contract was captured by our work management system enabling comprehensive reports to be provided regarding the progress of the works. The delivery of the contract was monitored by our Project Managers and Operations Managers via reports and regular communication with Engineers.